This Privacy Policy describes how Examera (hereinafter “we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you access and use the website examera.org (hereinafter the “Site”) and the exam simulation services provided.
By using the Site, you consent to the practices described in this Privacy Policy.
The data controller is:
Examera – accessible exclusively through the chat available on examera.org.
No support is provided via email, telephone, or postal mail.
When using our services, we may collect the following categories of data:
Identification data: name, username, login credentials.
Contact data: information you provide via the Site’s chat.
Payment data: billing details, payment confirmations (processed by secure third-party providers; we do not store full credit card information).
Usage data: IP address, browser type, device information, login times, navigation data.
Simulation data: exam attempts, scores, performance analytics, time spent per question, progress reports.
We process your personal data for the following purposes:
To provide access to exam simulators and digital services.
To process and manage orders, payments, and invoices.
To generate performance analytics and progress reports.
To provide customer support through the chat function.
To improve user experience and enhance service quality.
To comply with legal and regulatory obligations.
Processing of personal data is carried out under the following legal bases:
Performance of a contract: providing access to purchased simulation services.
Consent: collection of certain data (e.g., cookies, optional profile data).
Legitimate interest: service improvement, fraud prevention, and security.
Legal obligations: retention of financial records for tax and compliance purposes.
Account and training data are retained for as long as your account is active.
Financial data (invoices, payment records) are kept for 10 years in compliance with French law.
Simulation results and analytics may be retained for up to 3 years to allow users to track their progress, unless deletion is requested earlier.
You may request deletion of your account and associated data at any time via the chat on the Site.
Your personal data may only be shared with:
Secure third-party payment providers.
Technical service providers (hosting, analytics, maintenance).
Public authorities, if required by law.
Examera does not sell or rent user data to third parties.
We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, restricted access, and secure hosting environments.
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
Right to access your data.
Right to rectify inaccurate or incomplete data.
Right to request erasure of your data.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
You can exercise your rights exclusively via the chat available on examera.org.
The Site may use cookies and similar technologies to improve navigation, analyze performance, and personalize user experience.
You may disable cookies at any time through your browser settings.
Personal data is primarily hosted within the European Union. If data is transferred outside the EU, Examera ensures adequate safeguards (such as Standard Contractual Clauses or compliance with GDPR requirements).
Examera reserves the right to modify this Privacy Policy at any time. The updated version will be published on the Site and is effective as of its posting date.
If you believe your data protection rights have been violated, you may lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) in France or with your local supervisory authority.